Privacy Policy

Privacy Policy

At Tenex Casino, we are committed to protecting your personal data and ensuring that it is handled responsibly. This Privacy Policy outlines how we collect, store, and use your information, as well as your rights regarding your data.

Data Collection

We collect various types of data from you when you register for an account, make deposits or withdrawals, or participate in promotions. This includes:

• Personal details: name, email address, date of birth
• Account information: username, password
• Payment information: payment method, transaction history
• Gaming activity: game played, bets placed, winnings/losses

Data Use

We use your data for the following purposes:

• To verify your identity and age
• To process transactions and manage your account
• To provide customer support and communicate with you about our services
• To personalize your experience on our website and mobile app
• To comply with applicable laws and regulations, including anti-money laundering (AML) and know-your-customer (KYC) requirements

Data Sharing

We may share your data with third-party service providers who assist us in delivering our services. These providers are contractually bound to protect your data and adhere to strict confidentiality agreements.

Security Measures

We employ robust security measures to safeguard your data, including:

• Encryption: we use secure socket layer (SSL) encryption to protect data transmitted between your browser and our servers
• Firewalls: we have firewalls in place to prevent unauthorized access to our systems
• Access controls: only authorized personnel have access to your data

Your Rights

You have the following rights regarding your personal data:

• Right of access: you can request a copy of your data at any time
• Right to rectification: you can update or correct your data if it is inaccurate or incomplete
• Right to erasure: you can request that we delete your data in certain circumstances (e.g., when no longer needed for the original purpose)
• Right to restrict processing: you can limit how we process your data

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be effective immediately upon publication on our website.

By registering an account with Tenex Casino, you acknowledge that you have read and understood this Privacy Policy.